Client Lesson Override

Client Lesson Override

Warning: You are about to override the automation and reporting functionality built into your site. If you feel this is necessary, then:

1. Enter the email your client used to log into the system
2. Hit the “GET COURSES” button
3. Choose the course that the client is having a challenge with from the drop down menu
4. Click the course name
5. Determine the lesson you want to complete manually for the client and CLICK “Mark Complete”
6. Go to your site and log in USING YOUR CLIENTS email and password and check that YOU can successfully move to the appropriate lesson
7. Contact your customer and ask them to log back in and go to the lesson

[lessonOverride]

Warning: By utilizing this manual client lesson override system you are replacing the automation and reporting functionality. Once this occurs, our team will not be able to advise on customer support for this client. For additional support for this customer, we will bill at $20/hour based on 5-minute increments.